Terms

1. Who you contract with

Every order names its seller. Where the payment provider is the merchant of record, that provider is the trader for the sale and issues the receipt; the product itself is licensed by the vendor named on the product page. Where BytesForges is the merchant of record, BytesForges is the trader, the VAT supplier and the party that decides refunds.

BytesForges · 6500 Côte Saint Luc Rd, Montreal, Quebec H4V 1G2 · 0 · [email protected] · 000000000000

2. What you buy

You buy a licence to install and run the software in the edition named on your order, for as many simultaneous installations as the edition allows. The licence key is an installation credential tied to your account and the product family. Upgrades and addons change the entitlements behind the key; they never change the key.

3. Updates

Each entitlement states an updates term. Within it you receive every published release for your edition. Security releases are published to every supported edition regardless of the updates term where doing so is necessary to keep the software conforming.

4. Conformity

For consumers in the European Economic Area the statutory conformity rules of Directive 2019/770 apply for 24 months from supply, including the duty to supply updates necessary to keep the digital content in conformity. Buyers in Great Britain have the equivalent rights under the Consumer Rights Act 2015.

5. Right of withdrawal

Consumers have a 14-day right of withdrawal. It is lost only after an express, separate request that supply begins immediately together with an acknowledgement that the right is lost — collected as a dedicated, unticked checkbox on the download gate, never bundled with these terms. Details and the model form are on the right of withdrawal page.

6. Licence verification

The software verifies its licence against a signed verdict. Verdicts carry a seven-day validity and are rechecked roughly daily. If verification cannot be reached, the software keeps running for a grace period of at least fourteen days before any capability is reduced. Copies bought through a marketplace channel never fail closed.

7. Downloads and traceability

Every artifact you download is built for your licence and carries overt and covert markers. Redistribution outside your own installations is a breach of this licence. The normal response to a leak is a key rotation, not a revocation; revocation follows repeat or deliberate distribution.

8. Acceptable use

You may not remove or tamper with licence checks or markers, resell the software as your own, or use demo environments for production workloads. Demo stacks are ephemeral, capped per account and reaped automatically.

9. Liability

Nothing here limits liability for death, personal injury, fraud, or any liability that cannot be limited under the law that applies to you. Otherwise liability is limited to the amount you paid for the entitlement in question in the twelve months before the claim.

10. Complaints

Write to [email protected]. You receive an acknowledgement with a reference code and the response commitment stated in it. Consumers in the EEA may also use the European Commission online dispute resolution platform.

11. Changes

These terms may change for future orders. The version that applies to your order is the one in force when you placed it, and it is recorded against the order.